If someone’s behaviour is making you feel unsafe or distressed, reach out for help. Listen to your gut instinct and try not to minimise anything that’s happened to you. If you are in immediate danger, call 111. If you need Police but can’t speak for fear of harm, you will be asked to press keys for emergency assistance. For non‑urgent concerns, contact Police on 105 or online.
Women’s Refuge
- 0800 733 843 (24/7)
Victim Support
- 0800 842 846 (24/7)
1737 Mental Health
24/7 wellbeing support:
- Freephone/text 1737
- 1737.org.nz
Netsafe
Harmful digital communication agency that supports victims of online harm:
- 0508 638 723
- Free text 4282
- netsafe.org.nz
Youthline
24/7 support service for young people:
- 0800 376 633
- youthline.co.nz
What’s Up
Support service for tamariki and rangatahi:
- 0800 942 8787
- Chat online at whatsup.co.nz
OUTline NZ
Support service for sexuality or gender identity:
- 0800 688 5463
- outline.org.nz
Free legal information
May be available from local Community Law Centres or Citizens Advice Bureau:
Find a lawyer
Family violence
Are You OK
24/7 family violence helpline:
- 0800 456 450
Shine
24/7 confidential support, information and referrals:
- 0508 744 633
- Confidential webchat 2shine.org.nz
Shakti
24/7 culturally specialist domestic/family violence intervention and prevention services for Asian, African and Middle Eastern women victims and their children:
- 0800 742 584
Sexual harm
Safe to Talk
- 0800 044 334 (24/7)
- Text 4334
- Confidential webchat safetotalk.nz
TOAH-NNEST
Sexual harm support for services near you:
Hohou Te Rongo Kahukura
Free, confidential, mana enhancing support for Takatāpui and Rainbow survivors of sexual harm, alongside community programmes and training:
Shama (Ethnic Women’s Trust)
Culturally responsive support, advocacy, counselling and sexual harm services for ethnic women and families:
- 07 843 3810